What we did
Qhuba has recruited and appointed an Interim SSC Manager. In addition, a roadmap has been created and implemented.
What we achieved
Through this project, Pon has shifted the focus from ‘incident driven’ to structured and transparent. An IT SSC decentralisation plan has also been delivered.
What they said
‘It was a wonderful time in which a lot was set in motion and a number of important issues were completed and delivered. Thank you for the great cooperation. “- CIO Pon