What they wanted
Telfort is a telecom provider for both business and private customers. Qhuba helped Telfort improve cost control through automation of customer processes. They also wanted a shorter time to market through an IT environment for mobile and internet, postpaid and prepaid. And more flexibility for combining and/or introducing new services.
What we did
At Telfort we set up a Program Organisation and governance structure. We also selected parties such as Huawai and a managed service provider. Furthermore we created a blueprint and implemented it and executed a data cleaning and data migration.
What we achieved
Qhuba successfully completed the program and realised a big cost reduction. In addition, Telfort IT has been optimised from 180 to 80 fte.